If all else fails today, talking things out will help. Whether you're involved in an innocent fender bender or you're a bystander in a botched industrial sabotage plot, your excellent communication skills will go a long way toward easing tensions. Hopefully, you can solve the real problem altogether. You have a lot more influence over the attitudes of others than you may realize. Try flashing a smile and see what happens. You might be surprised how it inspires people to smile right back. |
