It's only when you start to actually exercise your power that you really start to understand how much of it you have. So go ahead -- be a little more demanding, today. Believe it or not, your high standards will be appreciated by others. People like to be told what to aim for, how to succeed. And when you let them know what you expect, they are only too happy to give it to you -- especially in a service context. So if you are an unhappy customer today, speak to the manager. |
